Terms & Conditions

Last updated: November 8, 2026

Overview

This website is operated by AGATA GENERAL TRADING L.L.C, trading as AGATA LIFE (TRN 104200209500003), Al Nahda 1, Mai Tower, Dubai, United Arab Emirates. By visiting our site or buying from us you agree to these Terms and Conditions.

Products and information

We sell milk powders, colostrum products and freeze-dried meals. Product descriptions are provided for general information. Our products are food products and are not intended to diagnose, treat, cure or prevent any disease. Statements on this site have not been evaluated by any food or health authority. If you are pregnant, breastfeeding, have a medical condition, or are giving a product to a young child, please consult your doctor first. Please always check the ingredient and allergen list on the pack before eating.

Prices and payment

All prices are shown in UAE dirhams (AED) unless stated otherwise. We may change prices and product availability at any time. Payment is taken at checkout through our payment providers.

Orders

We may refuse or cancel an order in cases of pricing errors, stock issues or suspected fraud. We will refund any payment taken for a cancelled order.

Shipping and returns

Delivery is described in our Shipping & Delivery page, and returns and refunds in our Returns & Refunds page.

Intellectual property

All content on this site, including text, images and logos, belongs to AGATA LIFE or its licensors and may not be copied or used without written permission.

Limitation of liability

To the fullest extent permitted by law, AGATA LIFE is not liable for indirect or consequential losses arising from the use of this site or our products.